Privacy Policy

Privacy Policy

This Privacy Policy outlines how JoyfulBirthWisdom.com (the "Site," "we," or "our") collects, uses, and shares your Personal Information when you visit or make a purchase from the Site.

Contact

If you have any questions, need more information about our privacy practices, or wish to file a complaint, please contact us through our contact form or by mail:

New Life Birth Services
DBA: Joyful Birth Wisdom
9302 Castlewood Drive
Austin, TX 78748
United States

Collecting Personal Information

When you interact with our Site, we collect information necessary to fulfill your order, improve your experience, and provide customer support. "Personal Information" refers to information that can identify an individual. Below is what we collect and why:

Device Information

  • Purpose: To load the Site properly and perform analytics to enhance our store experience.
  • Source: Automatically via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: Shared with Shopify, PayPal, and analytics tools.
  • Data: Browser version, IP address, time zone, cookie data, viewed pages/products, search terms, and interaction patterns.

Order Information

  • Purpose: To fulfill orders, process payments, arrange shipping, send invoices/confirmations, provide support, and relevant product updates.
  • Source: Collected directly from you.
  • Disclosure: Shared with Shopify, PayPal, and third-party apps (e.g., Meta).
  • Data: Name, billing/shipping address, payment details, email, phone number.

Customer Support

  • Purpose: To effectively manage support inquiries.
  • Source: Collected via Shopify and social support channels.
  • Disclosure: For streamlined historical customer support.
  • Data: Contact information, order details, and support messages.

Minors

Our Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. Parents or guardians may contact us for deletion requests if information was provided.

Sharing Personal Information

We share Personal Information with select service providers to support operations. Examples include:

  • Shopify (eCommerce platform): Shopify Privacy
  • Analytics tools (e.g., Google Analytics)
  • Legal obligations, such as responding to subpoenas or regulatory requirements

Our store is powered by Shopify. For more details on how Shopify handles your data, you can also review the Shopify Privacy Policy.

Behavioral Advertising

We may use your Personal Information to deliver targeted advertising. Examples:

To opt out:

Using Personal Information

We use Personal Information to:

  • Process and ship orders
  • Provide customer service
  • Communicate product news and offers

Legal Basis (GDPR)

If you are in the EEA, we process your data under the following bases:

  • Your consent
  • Fulfilling contractual obligations
  • Legal compliance
  • Legitimate business interests that do not override your rights

Retention

We retain your information for our records unless requested otherwise.

Automated Decision-Making

We do not engage in automated decision-making that significantly impacts customers. Shopify uses limited automation to detect and prevent fraud.

Your Rights (GDPR & CCPA)

You may request access to, correction of, or deletion of your Personal Information. California and EEA residents may contact us to exercise these rights or designate an agent to do so on their behalf.

Cookies

Cookies improve your shopping experience by remembering preferences and enabling features. Examples include:

  • Functional cookies for login and cart persistence
  • Analytics cookies to track site usage

For full cookie details, visit: Shopify Cookie Info

Most browsers allow you to manage cookies in settings. Visit allaboutcookies.org to learn more.

Do Not Track

We do not change our data practices in response to Do Not Track signals due to inconsistent industry standards.

Policy Updates

We may update this policy periodically. Changes will reflect updated practices or legal obligations.

Complaints

To file a complaint, please contact us directly. If unresolved, you may contact your local data protection authority.